# harmony.ai

> harmony.ai is enterprise voice AI for revenue teams, a monday.com company. Its autonomous voice agents run on a proprietary model trained for revenue conversations — calling, qualifying, and converting leads on the phone — so sales and marketing teams turn more calls into booked meetings, pipeline, and closed deals. Sub-400ms response, deterministic call flows, live in days.

What sets harmony.ai apart: it's purpose-built for revenue, not a general-purpose voice bot. The model is trained for revenue outcomes, runs approved, deterministic flows, and calls on an LLM only when a moment needs flexibility — so it converts instead of just talking. Revenue and marketing teams use it to call every lead in seconds, qualify against their criteria, run outbound offers and reactivation, recover payments, and work renewals and win-back — then hot-transfer warm prospects to a rep to close. Compliance: SOC 2 Type II, HIPAA BAA available, GDPR/CCPA-ready, TCPA-aware.

## Solutions (use cases)
- [AI SDR](https://harmony.ai/solutions/ai-sdr): Outbound calls that qualify leads and hot-transfer warm prospects to reps to close.
- [Speed-to-Lead](https://harmony.ai/solutions/speed-to-lead): Call every inbound lead in under 60 seconds — first to call wins the deal.
- [AI Dialer & Outbound](https://harmony.ai/solutions/ai-dialer): Autonomous outbound calling software that runs the calls and qualifies at volume.
- [AI Receptionist](https://harmony.ai/solutions/ai-receptionist): Answer and qualify every inbound call so no opportunity is missed, 24/7.
- [Conversational IVR](https://harmony.ai/solutions/conversational-ivr): Replace phone-tree menus with intent-based routing, sub-400ms.
- [AI Collections](https://harmony.ai/solutions/ai-collections): TCPA-aware right-party contact and payment recovery at scale.
- [Appointment Reminders](https://harmony.ai/solutions/appointment-reminders): Confirm and reschedule to protect booked revenue and cut no-shows.
- [After-Hours Coverage](https://harmony.ai/solutions/after-hours-coverage): Answer nights, weekends, and overflow so no lead is lost.
- [Contact Center Automation](https://harmony.ai/solutions/contact-center-automation): Inbound and outbound calls at scale, without added headcount.

## Platform
- [Platform overview](https://harmony.ai/platform): The building blocks of the voice agent.
- [AI Dialer](https://harmony.ai/platform/ai-dialer): Predictive, power, and batch outbound dialing.
- [Conversational IVR & Routing](https://harmony.ai/platform/ivr-routing): Intent-based inbound routing and outbound phone-tree traversal.
- [AI Analytics](https://harmony.ai/platform/ai-analytics): Call scoring, conversation analytics, and exportable QA.
- [Agent Builder](https://harmony.ai/platform/agent-builder): Design and configure call flows.
- [Self-Improving](https://harmony.ai/platform/self-improving): Agents that learn from every call and A/B test on live traffic.

## Industries
- [Insurance](https://harmony.ai/industries/insurance): Speed-to-lead, renewals, and first notice of loss (FNOL).
- [Real Estate](https://harmony.ai/industries/real-estate): Call and qualify property inquiries and book showings.
- [Debt Collection](https://harmony.ai/industries/debt-collection): Right-party contact and payment recovery; FDCPA/TCPA-aware.
- [Healthcare](https://harmony.ai/industries/healthcare): New-patient capture, recall, and no-show reduction; HIPAA BAA available.
- [Banking](https://harmony.ai/industries/banking): Collections, loan follow-up, and account growth.
- [Automotive](https://harmony.ai/industries/automotive): Bay booking and missed-call recovery for dealerships.
- [Telecom](https://harmony.ai/industries/telecom): Churn-save, win-back, and activations at carrier scale.
- [Hospitality](https://harmony.ai/industries/hospitality): Reservations and missed-booking recovery for hotels and restaurants.

## Company & resources
- [Pricing](https://harmony.ai/pricing): Plans and how pricing works.
- [Blog](https://harmony.ai/blog): Guides on voice AI for revenue teams.
- [About](https://harmony.ai/about_us): About harmony.ai, a monday.com company.
- [Partners](https://harmony.ai/partners): Partner program.
- [Contact](https://harmony.ai/contact): Contact sales and book a demo.

## Trust & compliance
- [Trust Center](https://harmony.ai/trust): Security and compliance — SOC 2 Type II, HIPAA BAA, GDPR/CCPA, TCPA.

## Optional
- [Terms of Service](https://harmony.ai/terms)
- [Privacy Policy](https://harmony.ai/privacy)