Lead Qualification
Instantly screen inbound contacts, confirm match criteria, and log results.
A monday.com company
Harmony.ai is a managed voice AI platform for teams handling 500+ calls a month. White-glove implementation, live in days, every call transcribed and scored. Our own models, built for the phone.
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| Platform | ||
|---|---|---|
| Built for | Revenue teams: AI receptionist, AI SDR, scheduling | Enterprise platform for building and running AI phone agents |
| Model | Our own models, built for the phone | Bundled LLM, STT and TTS on Bland's own infrastructure |
| Sounds human | Our own conversation models handle interruptions, timing and tone, so calls feel human | Bland's own speech models, Bland Speech v3, with voice cloning |
| Implementation | White-glove | Self-serve plans; enterprise 28-day deployment framework |
| Calling & scale | ||
| Latency | Sub-400ms median response | ~400ms (published) |
| Concurrency | 1 to 10,000 parallel calls | 10 to 100 concurrent on self-serve plans; custom on Enterprise |
| Telephony | Built-in telephony or bring your own trunks; buy, assign and retire numbers across regions from one inventory; port or forward | Buy US and Canada numbers, bring your own Twilio, or SIP trunk; own carrier relationships to the PSTN |
| Spam remediation | Number-reputation monitoring, automatic quarantine of flagged numbers, remediation, branded caller ID and local presence | Not published |
| IVR, screeners and gatekeepers | Navigates external phone trees, hold queues and human gatekeepers to reach the right party; DTMF both ways; voicemail detection and retry | Navigates IVRs with DTMF and its own voicemail-detection models; IVR navigation excluded on the fast turbo model; nothing documented for human gatekeepers |
| Insight & improvement | ||
| Reporting | Funnel, call-flow and conversation analytics on 100% of calls; ask for a report in plain language and get it built on the spot | Every call transcribed, scored and searchable; replay with variables; pipe outcomes to your warehouse |
| Self-improvement | Reasoning trace on every call, simulate changes on past calls, agent proposes knowledge-base updates you approve | Manual: pathway edits, simulation testing, canary rollouts of new versions |
| Experimentation | A/B live or synthetic traffic, publish the winner, roll back; agent keeps what converts across a campaign | Canary releases with a share of traffic and simulation test suites; no A/B winner selection documented |
| Pricing & compliance | ||
| Pricing | Plans start at $3K/month | $0.11 to $0.14/min plus up to $499/mo platform fee; enterprise custom |
| Compliance | SOC 2 Type II, HIPAA, GDPR, ISO 27001 | SOC 2 Type I and II, HIPAA, PCI DSS, GDPR |
Bland AI figures from bland.ai, bland.ai/pricing and docs.bland.ai, checked 9 Sep 2026. Bland AI is a trademark of its owner. Harmony.ai is not affiliated with Bland AI.
Four quick questions, then we’ll configure an agent on your use case and let you listen before you commit to anything.
Built for revenue, not a toolkit
Inbound and outbound on one platform. The agent dials, qualifies, and books meetings in your CRM.
Implementation is included
White-glove setup, live in days. No engineering project to stand up telephony, models, and workflows.
Every call becomes data
Every call transcribed and scored. Warm transfers with context, PII redaction, TCPA and DNC aware.
Scale without a quota request
1 to 10,000 parallel calls. Sub-400ms median response at any volume.
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.