Lead Qualification
Instantly screen inbound contacts, confirm match criteria, and log results.
00:00
A monday.com company
Harmony.ai is a managed voice AI platform for teams handling 500+ calls a month. White-glove implementation, live in days, every call transcribed and scored. Our own models, built for the phone.
Name
Work email
Phone Number
Harmony.ai vs Regal
 |  | |
|---|---|---|
| Platform | ||
| Built for | Revenue teams: AI receptionist, AI SDR, scheduling | Contact-center platform for B2C sales and CX teams: voice AI agents plus tools for human agents |
| Model | Our own models, built for the phone | Third-party LLMs, benchmarked and swapped per release (published) |
| Sounds human | Our own conversation models handle interruptions, timing and tone, so calls feel human | Third-party voices; 30+ languages (published) |
| Implementation | White-glove | No-code agent builder; weeks, not months (published) |
| Calling & scale | ||
| Latency | Sub-400ms median response | Not published |
| Concurrency | 1 to 10,000 parallel calls | Thousands of simultaneous SIP calls (published) |
| Telephony | Built-in telephony or bring your own trunks; buy, assign and retire numbers across regions from one inventory; port or forward | SIP into your existing CCaaS, or Regal's own dialer with phone-number inventory management |
| Spam remediation | Number-reputation monitoring, automatic quarantine of flagged numbers, remediation, branded caller ID and local presence | Branded caller ID and spam remediation product with carrier registration and reputation monitoring |
| IVR, screeners and gatekeepers | Navigates external phone trees, hold queues and human gatekeepers to reach the right party; DTMF both ways; voicemail detection and retry | Regal IVR for inbound flows; answering-machine detection on outbound; outbound IVR navigation not documented |
| Insight & improvement | ||
| Reporting | Funnel, call-flow and conversation analytics on 100% of calls; ask for a report in plain language and get it built on the spot | Reporting dashboards plus Regal Live real-time metrics; call-level branding and reputation data |
| Self-improvement | Reasoning trace on every call, simulate changes on past calls, agent proposes knowledge-base updates you approve | Manual: refine agents in the builder from QA and call data |
| Experimentation | A/B live or synthetic traffic, publish the winner, roll back; agent keeps what converts across a campaign | Native A/B testing in Journey Builder (published) |
| Pricing & compliance | ||
| Pricing | Plans start at $3K/month | Custom, usage-based; Regal cites about $0.20/min of AI agent time (own blog) |
| Compliance | SOC 2 Type II, HIPAA, GDPR, ISO 27001 | SOC 2 Type II, HIPAA-enabled environments, TCPA-aware defaults |
Regal figures from regal.ai (site, blog and support center), checked 9 Sep 2026. Regal is a trademark of its owner. Harmony.ai is not affiliated with Regal.
Hear it on your own use case.
Four quick questions, then we’ll configure an agent on your use case and let you listen before you commit to anything.
Built for revenue, not a toolkit
Inbound and outbound on one platform. The agent dials, qualifies, and books meetings in your CRM.
Implementation is included
White-glove setup, live in days. No engineering project to stand up telephony, models, and workflows.
Every call becomes data
Every call transcribed and scored. Warm transfers with context, PII redaction, TCPA and DNC aware.
Scale without a quota request
1 to 10,000 parallel calls. Sub-400ms median response at any volume.
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Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
