Industry ยท Automotive

Fill your service drive. Recover every missed call.

Answers every inbound service call, books straight into your DMS, and runs proactive outbound across your customer book - so fixed-ops revenue stops leaking.

LiveInbound ยท Service
A monday.com company - Trusted by revenue teams worldwide

Service drives the profit - but the phones are the bottleneck.

Service drives the profit - but the phones are the bottleneck.

70%

70%

70%

Contact rate

+60%

+60%

+60%

Service appts booked

100%

100%

100%

After-hours recovery

Voice AI for car dealerships is an AI phone agent that answers inbound service calls 24/7, books appointments live into your DMS, recovers missed calls before customers call a competitor, and runs outbound outreach for maintenance reminders, declined service, recall campaigns, and lease-end follow-up. The problem: the average dealership misses 158 service calls per month, service advisors are buried in walk-ins and hold queues, and every unanswered call is a repair order that walks to the shop down the street.

Industry fit

Built around the conversations your buyers actually have.

The plays your team runs every day - handled end to end by an AI voice agent built for your industry.

Explore the platformโ€บ

Service scheduling & missed-call recovery

Answer every inbound service call 24/7, book appointments live into your DMS, and instantly recover calls that went to voicemail before customers dial a competitor.

Declined service & recall outreach

Proactively call customers who declined a repair or own a recalled vehicle - schedule them back in before the opportunity disappears.

Equity mining, lease-end & trade-in

Work your owned book with outbound calls - pull-ahead offers, trade-in equity alerts, and conquest outreach at a scale no BDC headcount can match.

Internet lead speed-to-call

Call every web and third-party sales lead within seconds of submission, qualify buying intent, and book the test drive - day or night.

Capabilities

Everything the agent does on the call,
built in.

  • Branded caller ID - abstract geometric brand illustration

    Branded caller ID & local presence

    Show your name on the device, or dial from local numbers matched to the prospect's area code.

  • Call analytics - abstract geometric brand illustration

    Call analytics & QA

    Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.

  • Voicemail detection - abstract geometric brand illustration

    Voicemail detection & retry cadence

    Detects answering machines, drops your approved voicemail, and schedules retries automatically inside approved calling windows.

  • Appointments - abstract geometric brand illustration

    Books & reschedules appointments

    Confirms, books, and reschedules against your calendar during the call, and follows up on no-shows automatically.

  • Instant lead response - abstract geometric brand illustration

    Instant lead response

    Calls every inbound lead in under 60 seconds, qualifies live, and books or warm-transfers before they go cold.



Frequently asked questions

What is voice AI for car dealerships?

Can AI actually book a service appointment into our DMS?

How does missed-call recovery work?

Can it handle outbound recalls and lease-end calls?

Does it integrate with our DMS or CRM?

Is automated outbound calling TCPA-compliant for dealerships?

Can voice AI automate our dealership BDC?

See harmony.ai book a live service appointment.

Talk to us

Ship a voice agent this week

No telephony glue or developer assembly required. Pick your use case, test your scenario, and deploy to production this week.

Talk to a harmony service expert

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ยฉ Harmony. A monday.com company.