Industry · Automotive
Fill your service drive. Recover every missed call.
Answers every inbound service call, books straight into your DMS, and runs proactive outbound across your customer book - so fixed-ops revenue stops leaking.
Contact rate
Service appts booked
After-hours recovery
Voice AI for car dealerships is an AI phone agent that answers inbound service calls 24/7, books appointments live into your DMS, recovers missed calls before customers call a competitor, and runs outbound outreach for maintenance reminders, declined service, recall campaigns, and lease-end follow-up. The problem: the average dealership misses 158 service calls per month, service advisors are buried in walk-ins and hold queues, and every unanswered call is a repair order that walks to the shop down the street. It acts as a car dealership answering service and automotive call center in one.
Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›Capabilities
Branded caller ID & local presence
Show your name on the device, or dial from local numbers matched to the prospect's area code.
Call analytics & QA
Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.
Voicemail detection & retry cadence
Detects answering machines, drops your approved voicemail, and schedules retries automatically inside approved calling windows.
Books & reschedules appointments
Confirms, books, and reschedules against your calendar during the call, and follows up on no-shows automatically.
Instant lead response
Calls every inbound lead in under 60 seconds, qualifies live, and books or warm-transfers before they go cold.
What is voice AI for car dealerships?
Can AI actually book a service appointment into our DMS?
How does missed-call recovery work?
Can it handle outbound recalls and lease-end calls?
Does it integrate with our DMS or CRM?
Is automated outbound calling TCPA-compliant for dealerships?
Can voice AI automate our dealership BDC?
Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
SOC Type 2
We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.
GDPR
With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.
HIPAA
We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.
ISO 27001
Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.