Fill your service drive. Recover every missed call.

Answers every inbound service call, books straight into your DMS, and runs proactive outbound across your customer book - so fixed-ops revenue stops leaking.

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A monday.com company - Trusted by revenue teams worldwide

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Dark Horse
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Painted checkered racing flag waving against a pink sky: dealership calls answered at full speed

Voice AI for Automotive,
if it runs on a phone call, Harmony can make it.

Voice AI for car dealerships answers service calls 24/7, books appointments, recovers missed calls, and runs outbound outreach. Dealerships miss 158 service calls monthly, losing repair orders to competitors. It acts as an answering service and call center.

Service drives the profit - but the phones are the bottleneck.

Contact rate
70%
Service appts booked
+60%
After-hours recovery
100%

Built around the conversations your buyers actually have.

The plays your team runs every day - handled end to end by an AI voice agent built for your industry.

  1. 01

    Your automotive call center for service

    Answer all calls 24/7, book appointments live, and recover voicemails before customers call competitors.

  2. 02

    Declined service & recall outreach

    Call customers who declined repair or own recalled vehicles to reschedule before opportunity ends.

  3. 03

    Equity mining, lease-end & trade-in

    Work your owned book with outbound calls - pull-ahead offers, trade-in alerts, and conquest outreach at unmatched scale.

  4. 04

    Internet lead speed-to-call

    Call every web and third-party sales lead within seconds of submission, qualify buying intent, and book the test drive - day or night.

Natural interruptions, tone, and timing. Your prospects won't be talking to a robot.

Purpose-built for revenue teams - qualification, booking, follow-ups. Not a generic voice platform bent into shape.

Sub-200ms responses, grounded in your data. No hallucinations, no awkward pauses.

You decide what your agent says, when it escalates, and where the guardrails are. Test every change before it ships.

Everything your agent needs to run the call

Smart Routing & IVR Traversal

Understands inbound intent in under 200ms and navigates complex phone trees to reach the right stakeholder.

AI Dialer

Predictive, power, and batch dialing so your agent works outbound at volume.

Call Analytics & QA

Every call scored and exportable. See what closes and what doesn't.

Branded Caller ID

Your name on every dial, so more of your calls actually get picked up.

Voice AI for revenue teams, answered.

Voice AI for car dealerships is an AI phone agent that answers inbound service calls around the clock, books appointments directly into your DMS, recovers missed calls, and runs outbound campaigns for maintenance reminders, declined service, recall scheduling, and equity outreach - without a human dialer on every step.

Yes. Harmony.ai integrates directly with your scheduling system and DMS - the appointment is confirmed during the call, not via a callback. A confirmed live appointment is worth far more than a message waiting for a follow-up.

When a service call goes unanswered, Harmony.ai automatically follows up - by call or SMS - before the customer has time to dial a competitor. The average dealership misses 158 service calls per month, according to an industry analysis of 600+ dealership service departments; we call them back automatically so the repair order doesn't walk.

Yes. Harmony.ai runs proactive outbound campaigns across your owned customer book - declined-service follow-up, recall scheduling, equity pull-ahead, and lease-end offers - at a volume no BDC team can match manually.

We don't ship a fixed connector catalog. Harmony.ai integrates with your DMS, CRM, and telephony through their APIs - CDK Global, Dealertrack, Reynolds & Reynolds, Tekion, and VinSolutions are examples - and we build the specific integration your group needs, fast.

Harmony.ai supports TCPA-aware outbound with consent checks, calling-window controls, and a full audit trail on every interaction. Your compliance team sets the rules; every call is logged. SOC 2 Type II certified; GDPR-ready.

Yes - dealership BDC automation is a core use case. Harmony.ai handles the call volume a BDC runs manually: inbound service scheduling, missed-call recovery, and outbound campaigns for recalls, declined service, equity mining, and lease-end follow-up. Your BDC team supervises transcripts and takes the hot transfers instead of grinding through dial lists.

Enterprise-grade security

Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

AI Sales Agents that converts