Insurance advisor on a headset reviewing a policy with a client

Industry · Insurance

Call every insurance lead in seconds.

Voice AI that calls new quote requests in seconds, works your renewal book before policies lapse, and routes ready buyers straight to a producer. Live in days.

LiveInbound · Quote
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In insurance, the policy goes to whoever calls first.

In insurance, the policy goes to whoever calls first.

70%

70%

70%

Contact rate

38%

38%

38%

Qualification rate

95%

95%

95%

Claims calls answered

Voice AI for insurance is an AI phone agent that calls and qualifies new leads, runs renewal and win-back outreach, and routes ready buyers to a licensed producer - then handles service calls like FNOL when they come in. The problem: quote requests go cold in minutes and renewals lapse quietly, but producers can’t dial fast enough to catch either.

Industry fit

Built around the conversations your buyers actually have.

The plays your team runs every day - handled end to end by an AI voice agent built for your industry.

Explore the platform

Call new leads in under a minute

Dial every quote request the moment it lands and route ready buyers to a producer - first to call wins.

Work renewals before they lapse

Proactive outreach across your renewal book, so policies don't quietly churn.

Win back and cross-sell

Re-engage lapsed quotes and flag bundle opportunities for a licensed producer to follow up.

Take FNOL and service calls too

When a claim comes in, the same agent takes first notice of loss and routes the rest.

Capabilities

Everything the agent does on the call,
built in.

  • Hot transfer - abstract geometric brand illustration

    Hot transfer with context

    Warm prospects move to a rep mid-call, with intent, notes, and transcript attached.

  • Call analytics - abstract geometric brand illustration

    Call analytics & QA

    Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.

  • Voicemail detection - abstract geometric brand illustration

    Voicemail detection & retry cadence

    Detects answering machines, drops your approved voicemail, and schedules retries automatically inside approved calling windows.

  • Compliance - abstract geometric brand illustration

    Compliance & disclosure guardrails

    TCPA disclosures, consent capture, and hardship paths run deterministically on every call, with approved scripts enforced.

  • Instant lead response - abstract geometric brand illustration

    Instant lead response

    Calls every inbound lead in under 60 seconds, qualifies live, and books or warm-transfers before they go cold.

Frequently asked questions

Can AI call and qualify insurance leads?

How fast can it respond to a new lead?

Can it handle renewals and win-back?

Is automated outbound calling TCPA-compliant?

Does it integrate with my CRM or agency system?

Can it also take FNOL and service calls?

Is the AI a licensed insurance agent?

Enterprise-grade security

Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.

SOC Type 2

AICPASOC2TYPE II

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

ISO27001

Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.

Ship a voice agent this week

No telephony glue or developer assembly required. Pick your use case, test your scenario, and deploy to production this week.

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