Recover payments and grow your loan book.

Voice AI for banking is an AI phone agent that automates outbound and inbound calls - placing early-stage payment recovery calls, following up on new loan applications, reactivating dormant accounts, and routing routine service requests - built on a purpose-built model tuned for financial conversations.

Yes. Harmony.ai places outbound reminder and recovery calls in the early delinquency window, captures promise-to-pay commitments, logs arrangements, and escalates complex cases to a human agent - all within guardrails that support TCPA- and FDCPA-compliant collection workflows.

Yes - every new application triggers a call in under a minute, day or night. The agent qualifies the prospect and routes ready buyers to a loan officer before they compare-shop elsewhere.

Harmony.ai supports TCPA-aware outbound with consent checks, time-of-day controls, and a full per-call audit trail. Your compliance team sets the rules; every interaction is logged and reviewable.

We don't ship a fixed connector list. Harmony.ai integrates with your core banking platform, loan origination system, Salesforce Financial Services Cloud, or any CRM through their APIs - and we build the specific integration you need, fast.

Yes. The same agent handles balance inquiries, card dispute intake, and fraud alert confirmations - resolving routine cases end to end or escalating complex ones to a human banker.

Lenders use AI voice agents for early-stage collections: automated reminder calls in the first days of delinquency, payment-arrangement and promise-to-pay capture, and escalation of complex accounts to human collectors. Banks, lenders, and credit unions typically start with one delinquency segment, then expand as recovery rates and compliance logs prove out.