Industry · Healthcare
Answer every patient call. Fill every open slot.
Calls new-patient inquiries in seconds, runs recall and reactivation outreach, and confirms appointments before no-shows happen - your schedule stays full.
No-shows
Calls answered
Scheduling efficiency
Voice AI for healthcare is an AI phone agent that calls new-patient leads the moment they inquire, runs proactive recall and reactivation outreach across your patient panel, and confirms appointments to cut no-shows - then routes routine requests like prescription-refill lines to the right staff when volume demands it. The problem: front desks miss calls during busy hours, patients choose whoever picks up first, and no-shows quietly drain revenue that no one tracks back to the phones.
Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›Capabilities
Everything the agent does on the call,
built in.
Smart routing & IVR traversal
Routes callers by intent inbound, and navigates external phone trees and hold queues on outbound to reach the right party.
Call analytics & QA
Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.
Voicemail detection & retry cadence
Detects answering machines, drops your approved voicemail, and schedules retries automatically inside approved calling windows.
24/7 always-on coverage
Answers every call through nights, weekends, and overflow at full quality, so nothing rolls to voicemail after hours.
Books & reschedules appointments
Confirms, books, and reschedules against your calendar during the call, and follows up on no-shows automatically.
Frequently asked questions
What is voice AI for healthcare?
Can AI book new patients over the phone?
How does AI reduce healthcare no-shows?
How do you handle TCPA for patient outreach?
Is a HIPAA BAA available?
Does it integrate with Epic, Cerner, or athenahealth?
Does voice AI replace a medical answering service?
Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
SOC Type 2
We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.
GDPR
With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.
HIPAA
We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.
ISO 27001
Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.