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Harmony
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Answer every patient call. Fill every open slot.

Calls new-patient inquiries in seconds, runs recall and reactivation outreach, and confirms appointments before no-shows happen - your schedule stays full.

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A monday.com company - Trusted by revenue teams worldwide

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Universal Business Solutions
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Painted arm reaching up into a soft pink sky: every patient call answered

Voice AI for Healthcare,
if it runs on a phone call, Harmony can make it.

Voice AI for healthcare is an AI agent that calls new patients, manages recall outreach, and confirms appointments to reduce no-shows. It routes requests like prescription refills to staff when needed, addressing missed calls and lost revenue.

Every unanswered call is a patient your competitor booked.

No shows
-30%
Calls answered
95%
Scheduling efficiency
+60%

Built around the conversations your patients actually have.

The plays your team runs every day - handled end to end by an AI voice agent built for your industry.

  1. 01

    Capture every new-patient inquiry

    Answer and book new patients 24/7 - no missed call, no lost revenue.

  2. 02

    Reactivate lapsed patients

    Proactively reach dormant patients and bring them back before they go elsewhere.

  3. 03

    Slash no-shows with appointment reminders

    Automated confirmation calls cut no-show rates and protect daily revenue.

  4. 04

    24/7 medical answering service for intake and refills

    Answer every call day or night: intake, refill requests, and general questions, routed automatically so clinical staff focus on care.

Natural interruptions, tone, and timing. Your prospects won't be talking to a robot.

Purpose-built for revenue teams - qualification, booking, follow-ups. Not a generic voice platform bent into shape.

Sub-200ms responses, grounded in your data. No hallucinations, no awkward pauses.

You decide what your agent says, when it escalates, and where the guardrails are. Test every change before it ships.

Everything your agent needs to run the call

Smart Routing & IVR Traversal

Understands inbound intent in under 200ms and navigates complex phone trees to reach the right stakeholder.

AI Dialer

Predictive, power, and batch dialing so your agent works outbound at volume.

Call Analytics & QA

Every call scored and exportable. See what closes and what doesn't.

Branded Caller ID

Your name on every dial, so more of your calls actually get picked up.

Voice AI for revenue teams, answered.

Voice AI for healthcare is an AI phone agent that handles patient-facing calls - new-patient inquiries, recall outreach, appointment reminders, and intake - on behalf of your practice. It responds in under 200ms, books appointments, and transfers complex cases to your team.

Yes. Harmony.ai answers new-patient inquiries the moment they call - day, night, or weekend - qualifies their insurance and scheduling preferences, and books them directly into your system, routing complex cases to your front desk.

Harmony.ai places automated confirmation calls before each appointment, confirms attendance, and offers to reschedule at-risk appointments - keeping your slots full and reducing revenue lost to empty chairs.

Harmony.ai is TCPA-aware: consent checks, calling-window controls, and a full audit trail on every call. Your compliance team sets the rules; every interaction is logged and reviewable.

Yes. A HIPAA Business Associate Agreement is available on signature. With a private-VPC deployment, patient data never leaves your perimeter, and Harmony.ai is SOC 2 Type II certified.

We don't ship a fixed connector catalog. Harmony.ai integrates with your EHR, scheduling platform, and telephony system through their APIs - Epic, Cerner, athenahealth, or others - and we build the specific connection your team needs, fast.

It goes further. A traditional answering service takes messages for your staff to act on later. Voice AI answers the call itself - booking appointments directly into your scheduling system, handling recall and reminder outreach, and transferring complex or clinical calls to your team in real time, 24/7.

Enterprise-grade security

Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

AI Sales Agents that converts

The voice AI platform revenue teams actually keep.

Built for revenue conversations, not just call handling. Talk to our team of Voice AI experts and see what the brain behind the voice can do for your pipeline.

Talk to a Voice AI expert

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0104
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