The AI receptionist that runs your front desk.

harmony.ai runs your main line - answers on the first ring, resolves common questions, books appointments on the spot, and routes the rest to the right person.

LiveInbound · Route the call
A monday.com company - Trusted by revenue teams worldwide

Every missed call is a customer who called someone else.

Every missed call is a customer who called someone else.

95%

95%

95%

Calls answered

45%

45%

45%

Handoff rate

94%

94%

94%

CSAT

Harmony answers every line instantly, books and routes on the call, and hands off with full context - 24/7, no hold music, no voicemail.

How it works

Every step of the call, handled end to end.

From the first dial to a live handoff - your AI voice agent runs the whole call on your scripts and rules.

Explore the platform

Answers on the first ring

Picks up your main line instantly - business hours, lunch rush, or after close. No hold queue, no voicemail.

Resolves the routine questions

Hours, directions, services, prep instructions - answered from your approved flows, the same way every time.

Books the appointment on the call

Reads your real-time availability, books, reschedules, or confirms - then sends the confirmation before the caller hangs up.

Routes the rest with context

Hot-transfers callers to the right person with everything they already said - no one has to repeat themselves.

Capabilities

Everything the agent does on the call,
built in.

  • Branded caller ID - abstract geometric brand illustration

    Branded caller ID & local presence

    Show your name on the device, or dial from local numbers matched to the prospect's area code.

  • Smart routing - abstract geometric brand illustration

    Smart routing & IVR traversal

    Routes callers by intent inbound, and navigates external phone trees and hold queues on outbound to reach the right party.

  • Hot transfer - abstract geometric brand illustration

    Hot transfer with context

    Warm prospects move to a rep mid-call, with intent, notes, and transcript attached.

  • Call analytics - abstract geometric brand illustration

    Call analytics & QA

    Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.

  • 24/7 coverage - abstract geometric brand illustration

    24/7 always-on coverage

    Answers every call through nights, weekends, and overflow at full quality, so nothing rolls to voicemail after hours.

Frequently asked questions

What is an AI receptionist?

How is an AI receptionist different from an AI answering service?

Can a virtual receptionist book appointments?

Does it work with our existing phone number?

What happens when a caller needs a human?

Can it answer several calls at once?

How fast can we go live?

Hear the AI receptionist run your front desk.

Book a demo

Ship a voice agent this week

No telephony glue or developer assembly required. Pick your use case, test your scenario, and deploy to production this week.

Talk to a harmony service expert

Share a few details and our team will follow up


© Harmony. A monday.com company.