The AI receptionist that runs your front desk.

An AI receptionist is a phone agent that runs a business's front-desk line: it answers every inbound call, resolves routine questions like hours, directions, and services, books appointments on your real calendar, and routes callers to the right person. Harmony.ai's runs on our own model, built for the phone - it uses LLMs when a moment needs flexibility.

An answering service covers the calls your team can't take - after-hours, weekends, overflow. An AI receptionist is the front desk itself: it answers the main line first, on every call, during business hours and after. Many teams run both on Harmony.ai - the receptionist on the main line, with after-hours coverage from the same deployment.

Yes. The agent reads your real-time availability, books, reschedules, or confirms on the call, and sends the confirmation - connected to your calendar or scheduling system through its API, whether that's Calendly, ServiceTitan, or your practice-management system.

Yes. Forward your existing main line, port it, or bring your own telephony on Twilio or SIP - or use Harmony.ai's built-in telephony. Callers dial the same number they always have.

The agent hot-transfers the live call to the right person on your team with full context - who's calling, why, and everything said so far. If no one is free, it books a callback so the caller never has to start over.

Yes. The agent handles thousands of concurrent calls, so the Monday-morning rush gets the same first-ring answer as a quiet afternoon - no busy signal, no hold queue.

Most teams are live in days. White-glove deployment: we load your FAQ, booking, and routing flows, test on real call scenarios with your team, then switch on your line.