Integration · monday.com
AI voice agent for monday.com
harmony.ai connects to monday.com to answer or place the call, then creates or updates the board item, moves its status, and posts the transcript.
Turn every call into a board update
harmony.ai answers or places the call, then creates or updates the monday.com item, moves its status, and posts the transcript automatically.
Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›What connects to monday.com
harmony.ai reads the boards, items, status columns, and groups you already use to run work in monday.com, along with who owns each item. A call coming in or going out is checked against that board first, so the agent knows whether it is working an existing item or starting a new one.
What the agent does on a call
On the call, the agent creates a new item when there is not one already, or updates the existing one: moving a status column forward, filling in the fields a person would normally type in after hanging up, and assigning the item to whoever should act on it next.
After the call
The transcript posts into that item's updates feed, visible to anyone opening the board, and any automation already built against that status column runs the same way it would if a person had made the change by hand. Nothing needs a separate integration in between - the item just moves.
Frequently asked questions
What are monday.com's AI features with harmony.ai?
Does the agent create or update board items automatically?
Does it move the status column or just leave a note?
Does the call transcript show up on the board?
Who is this built for?
Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
SOC Type 2
We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.
GDPR
With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.
HIPAA
We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.
ISO 27001
Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.