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Integration · Square

AI voice agent for Square Appointments

Harmony.ai connects to Square to answer the phone, check real availability across locations, and book appointments directly on the call itself.

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What connects to Square

Harmony.ai reads your Square Appointments setup - services, staff, and locations - and books against the same live calendar your team uses, including businesses running more than one location on a shared Square account. A caller doesn't need to know which location they're closest to; the agent can check across all of them.

What the agent does on a call

A caller gets booked, moved, or canceled by service, staff member, and location, live, without waiting on a callback. Where a business requires a deposit or a card on file to hold a slot, the agent can take a caller through that step on the call, the same requirement Square would enforce through online booking, so a booked slot is actually held rather than lost to a no-show.

After the call

Every booking writes back into Square exactly as if staff had entered it, so confirmations, reminders, and any deposit or payment on file follow your existing Square settings without extra setup. Front desk staff see the same calendar either way, whether a client booked online, walked in, or called.

Turn every Square call into a booked slot

Harmony.ai answers, checks real availability, and books directly into Square, deposit and all, without a hold or a callback.

Industry fit

Built around the conversations your buyers actually have.

The plays your team runs every day - handled end to end by an AI voice agent built for your industry.

Explore the platform
01

Connect your account

Link Square in minutes. Harmony.ai reads your services, staff, and locations as already configured.

02

Sync availability

The agent checks live open slots by staff and location on the same calendar your team already books from.

03

Book on the call

Callers get booked, moved, or canceled, and can complete a required deposit, live on the call.

04

Update the record

Every call writes back into Square with the client and outcome - your existing confirmations still go out.

Frequently asked questions

Harmony.ai adds a voice agent on top of Square Appointments that answers calls, checks live availability by staff and location, and books, reschedules, or cancels appointments directly in your Square account.

Where your Square setup requires a deposit or card on file to hold a booking, the agent can walk the caller through that step live on the call, the same requirement your online booking flow would already enforce.

Yes. The agent books against the services, staff, and locations configured on your Square account, including businesses running more than one location from a single shared Square login. That consistency matters once call volume is high enough that no one has time to check each one by hand.

No. Harmony.ai connects to your existing Square Appointments configuration exactly as it stands today. There is nothing to rebuild before the agent can start taking calls for your business. That consistency matters once call volume is high enough that no one has time to check each one by hand.

Businesses running Square Appointments at real call volume, particularly multi-location operators where a busy front desk at one location means calls meant for another go unanswered. That consistency matters once call volume is high enough that no one has time to check each one by hand.

Enterprise-grade security

Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

Ready to accelerate your business with AI voice?

Built for revenue conversations, not just call handling. Talk to our team and see what the brain behind the voice can do for your pipeline.

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