Integration · Square
AI voice agent for Square Appointments
harmony.ai connects to Square to answer the phone, check real availability across locations, and book appointments directly on the call itself.
Turn every Square call into a booked slot
harmony.ai answers, checks real availability, and books directly into Square, deposit and all, without a hold or a callback.
Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›What connects to Square
harmony.ai reads your Square Appointments setup - services, staff, and locations - and books against the same live calendar your team uses, including businesses running more than one location on a shared Square account. A caller doesn't need to know which location they're closest to; the agent can check across all of them.
What the agent does on a call
A caller gets booked, moved, or canceled by service, staff member, and location, live, without waiting on a callback. Where a business requires a deposit or a card on file to hold a slot, the agent can take a caller through that step on the call, the same requirement Square would enforce through online booking, so a booked slot is actually held rather than lost to a no-show.
After the call
Every booking writes back into Square exactly as if staff had entered it, so confirmations, reminders, and any deposit or payment on file follow your existing Square settings without extra setup. Front desk staff see the same calendar either way, whether a client booked online, walked in, or called.
Frequently asked questions
What are Square's AI features with harmony.ai?
Can it collect a deposit or card on file?
Does it work across multiple Square locations?
Do I need to change my Square setup?
Who is this built for?
Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
SOC Type 2
We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.
GDPR
With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.
HIPAA
We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.
ISO 27001
Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.