One chat, start to finishWebsite
- Answered the pricing question0:04
- Qualified: 40 reps, on HubSpot0:41
- Booked a walkthroughThu 11:30
- Took the depositPaid
It does the work.
Serves, qualifies, books, sells and charges. Not just answers.
NewIntroducing Harmony.ai Chat Agents
Your best rep, now in chat.
AI chat agents that answer, qualify, book and sell on your website and WhatsApp. And pick up the phone when buyers want to talk.
AriaHarmony.ai chat agent
Welcome back, Dana. On Tuesday’s call you asked about HubSpot sync. Want to see it live, or talk it through?
Everything a great rep does.
One agent that serves, sells and follows through on every channel your buyers use, with the same memory and the same voice.
Chat to callOne tap
Can someone just call me?
Calling you now. I have this chat in hand.
Aria is calling DanaPicking up where the chat left off
It picks up the phone.
One tap from chat to a live call, with the conversation in hand.
Dana LeviNorthwind
- MondayWhatsApp
Saw your QR at the booth. Do you work with HubSpot?
- TuesdayCall
Show me the HubSpot sync and I'm in.
- TodayWebsite
Aria: Welcome back, Dana. Ready for that walkthrough?
It remembers you.
Every chat and call lives on one contact. Nobody repeats themselves.
The details that win deals.
It knows when to hand off.
Hot transfer to a person, with full context.
It speaks every language.
Replies in the language your buyer writes in.
It speaks as you.
One voice from first visit to renewal.
It never sleeps.
Answers in seconds, at 2 PM or 2 AM.
It gets better.
Learns from every conversation and every fix.
It keeps your team in the loop.
Every conversation, summarized on monday.com.
Start on your website. Continue on WhatsApp.
Same agent, same memory. Nobody starts over.
Your website
One line of code. Your colors, your corner.
Aria, Harmony.aiWhatsApp Business
Monday
Saw your QR at the booth. Do you work with HubSpot?
Yes. Want a walkthrough this week?
Thursday?
Booked, Thu 11:30. See you then.
Your own number. Known from the first message.
Nothing goes live by surprise.
Every action is off until you switch it on, and every change ships as a version you can review.
See the source
In testing, every reply shows where it came from: an FAQ, your knowledge, a rule or a tool.
Know what's missing
A setup check flags gaps and takes you straight to the fix.
Publish in versions
Compare with what's live, go back anytime, and approve follow-ups before they're sent.
Now rolling out to early teams.
We're onboarding a small group of revenue teams first, and shaping what comes next with them.
Book a DemoWhat other agents can't do.
Chat tools stop at the website. Voice agents stop at the phone. Harmony.ai runs both on one memory.
| Capability | Website chat tools | Voice AI agents | Harmony.ai |
|---|---|---|---|
| Where others overlap | |||
| Answers on your website | Yes | No | Yes |
| Talks on the phone | No | Yes | Yes |
| Books, sells and charges inside the conversation | Some tools | Some tools | Yes |
| Only with Harmony.ai | |||
| Turns a chat into a live call | No | No | Yes |
| One memory across chat and calls | No | No | Yes |
| Follows up by SMS, WhatsApp, email or a call | No | No | Yes |
| Same persona in chat and voice | No | No | Yes |
| Every conversation lands on your monday.com board | No | No | Yes |
IncludedSome tools in the category, often through add-onsNot available
Chat agents, answered.
What is a Harmony.ai chat agent?
An AI agent that talks with buyers on your website and WhatsApp, takes actions for them, like booking a meeting or starting a call, and records every conversation on the contact’s timeline next to their calls.
How is it different from a website chat tool?
It shares one memory with your Harmony.ai voice agents. It greets returning contacts with context from past calls, and it can hand a buyer to a live phone call in one tap.
How does WhatsApp work?
Use one of your numbers or buy one, connect WhatsApp Business through Meta, then share a wa.me link, a QR code or a Continue on WhatsApp button on your site.
When does a visitor become a contact?
On WhatsApp, from the first message. On your website, when they share an email or phone. Harmony.ai matches an existing contact or creates one.
Can it hand a conversation to a person?
Yes. When a buyer needs a human, it transfers the conversation live to your team, with the full chat attached. Or it can switch them to a call with a voice agent in one tap.
Which languages does it speak?
It detects the language a buyer writes in and replies in the same language, on your website and on WhatsApp.
How do I stay in control?
Every action is off until you switch it on. Every test reply shows its source. Follow-ups wait for your approval, and every publish is a version you can go back to.
Put your best rep in every chat.
See it answer, book and call, on your own site and WhatsApp.
