AI debt collection that recovers more.

Reach right-party contact, schedule payment, and escalate - with the cadence and audit trail your compliance team needs.

LiveOutbound · Promise to pay
A monday.com company - Trusted by revenue teams worldwide

Every day an account sits untouched, recovery gets harder.

Every day an account sits untouched, recovery gets harder.

70%

70%

70%

Right-party contact

+26%

+26%

+26%

Promise-to-pay

-50%

-50%

-50%

Cost to collect

Harmony reaches the right party at scale, secures promises-to-pay in the conversation, and works every account - TCPA- and FDCPA-aware, fully logged.

How it works

Every step of the call, handled end to end.

From the first dial to a live handoff - your AI voice agent runs the whole call on your scripts and rules.

Explore the platform

Cadence pull

Pulls accounts from your collection system on the right cadence and calling window.

Verify and disclose

Verifies right-party contact and runs required disclosures - every call, every time.

Resolve or escalate

Takes payment commitments, schedules promises-to-pay, or escalates disputes to a licensed rep.

Audit-grade logging

Full transcript, disposition, and disclosure trail sync to your system.

Capabilities

Everything the agent does on the call,
built in.

  • Call analytics - abstract geometric brand illustration

    Call analytics & QA

    Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.

  • Voicemail detection - abstract geometric brand illustration

    Voicemail detection & retry cadence

    Detects answering machines, drops your approved voicemail, and schedules retries automatically inside approved calling windows.

  • Number reputation - abstract geometric brand illustration

    Number reputation & list hygiene

    Manages spam labels on your outbound numbers, and dedupes and suppresses list records beyond DNC before the first dial.

  • Compliance - abstract geometric brand illustration

    Compliance & disclosure guardrails

    TCPA disclosures, consent capture, and hardship paths run deterministically on every call, with approved scripts enforced.

  • Payment capture - abstract geometric brand illustration

    Payment capture & hardship paths

    Takes payments and offers plans or hardship options inside the call, with every required disclosure on the record.

Frequently asked questions

What is AI debt collection software?

How does AI Collections support Reg F's 7-in-7 frequency rule?

Does the AI agent deliver the FDCPA mini-Miranda on every call?

How does it handle TCPA consent and revocation?

How does it handle a disputed balance or hardship?

Can it actually take payment commitments and move money?

How fast can a recovery team go live on AI Collections?

See AI Collections work a live recovery call.

Book a demo

Ship a voice agent this week

No telephony glue or developer assembly required. Pick your use case, test your scenario, and deploy to production this week.

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