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Appointment reminders that confirm or reschedule.

Harmony.ai calls every appointment, confirms or reschedules in your script, and writes back to your CRM or EMR - so every no-show becomes a slot you can still fill.

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-30%No-shows
+60%Reschedules recovered
95%Confirmations captured

No-shows quietly drain a fully booked calendar.

Harmony confirms, reminds, and reschedules by phone - recovering the slots that would have gone empty and keeping your calendar full.

Every step of the call handled end to end

From the first dial to a live handoff - your AI voice agent runs the whole call on your scripts and rules.

01

Pull the schedule

Pulls upcoming appointments from your scheduling system on the right cadence.

02

Confirm or reschedule

Calls every appointment, confirms or moves it in your script, and offers waitlist swaps.

03

Backfill the slot

When a patient reschedules, the agent frees the slot for your team to refill.

04

Write it back

Updates your scheduling system in real time - no front-desk data entry.

Frequently asked questions

An automated appointment reminder service is an AI phone agent that calls every scheduled appointment, confirms or reschedules in your script, and writes the result back to your scheduling system. Harmony.ai runs these appointment confirmation calls on our own LLM, built for the phone, so patients answer a natural conversation instead of ignoring another SMS.

Yes. The agent moves the appointment on the call - reading your real-time availability and writing the new slot back to your scheduling system.

Yes. We integrate with Epic, Cerner, NextGen, athena, ServiceTitan, OpenTable, or your homegrown system through their APIs. We build the specific integration you need, fast.

Yes - we sign a HIPAA BAA on signature for healthcare deployments, and with a private-VPC deployment, PHI never leaves your perimeter.

Yes - the agent leaves your custom voicemail, schedules a callback inside your calling window, and falls back to SMS on the cadence your team configures.

Live in days for a single use case; complex deployments take about two weeks. We scope one location, integrate your scheduler and telephony, tune the agent on your confirm and reschedule scripts, then go live.

Enterprise-grade security

Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

SOC Type 2

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

Harmony.ai is fully certified with ISO 27001, the internationally recognized standard for information security management.

See Appointment Reminders work a live confirm call.

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