Appointment reminders that confirm or reschedule.

harmony.ai calls every appointment, confirms or reschedules in your script, and writes back to your EMR - so every no-show becomes a slot you can still bill.

LiveOutbound · Confirm
A monday.com company - Trusted by revenue teams worldwide

No-shows quietly drain a fully booked calendar.

No-shows quietly drain a fully booked calendar.

-30%

-30%

-30%

No-shows

+60%

+60%

+60%

Reschedules recovered

95%

95%

95%

Confirmations captured

Harmony confirms, reminds, and reschedules by phone - recovering the slots that would have gone empty and keeping your calendar full.

How it works

Every step of the call, handled end to end.

From the first dial to a live handoff - your AI voice agent runs the whole call on your scripts and rules.

Explore the platform

Pull the schedule

Pulls upcoming appointments from your scheduling system on the right cadence.

Confirm or reschedule

Calls every appointment, confirms or moves it in your script, and offers waitlist swaps.

Backfill the slot

When a patient reschedules, the agent frees the slot for your team to refill.

Write it back

Updates your scheduling system in real time - no front-desk data entry.

Capabilities

Everything the agent does on the call,
built in.

  • Call analytics - abstract geometric brand illustration

    Call analytics & QA

    Every call recorded, transcribed, dispositioned, and QA-scored - searchable by campaign.

  • Telephony - abstract geometric brand illustration

    Your telephony or ours

    Forward or port your numbers, bring your own trunks via Twilio or SIP, or go live on built-in telephony - white-glove either way.

  • Voicemail detection - abstract geometric brand illustration

    Voicemail detection & retry cadence

    Detects answering machines, drops your approved voicemail, and schedules retries automatically inside approved calling windows.

  • 24/7 coverage - abstract geometric brand illustration

    24/7 always-on coverage

    Answers every call through nights, weekends, and overflow at full quality, so nothing rolls to voicemail after hours.

  • Appointments - abstract geometric brand illustration

    Books & reschedules appointments

    Confirms, books, and reschedules against your calendar during the call, and follows up on no-shows automatically.

Frequently asked questions

What is an automated appointment reminder service?

Can it actually reschedule on the call, not just remind?

Will it work with our EMR or scheduling system?

Do you sign a HIPAA BAA?

How does it handle voicemails and no-answers?

How fast can we go live?

See Appointment Reminders work a live confirm call.

Book a demo

Ship a voice agent this week

No telephony glue or developer assembly required. Pick your use case, test your scenario, and deploy to production this week.

Talk to a harmony service expert

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