Use case · Legal
Answer every intake call the same day it comes in.
Captures new client intake, runs a conflict check against your client list, and books the consultation, so a prospective client never reaches voicemail.
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Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›Industry fit
Built around the conversations your buyers actually have.
01
24/7 intake calls
Answers new client calls at any hour, capturing the matter type and basic details before a caller tries another firm.
02
Conflict checks
Checks the caller's details against your existing client list during intake, flagging potential conflicts before a consultation is booked.
03
Consultation booking
Books the initial consultation directly on an attorney's calendar, confirmed before the caller hangs up.
04
Client call routing
Routes current client calls to the right attorney or paralegal with the matter and urgency already noted.
Capabilities
Everything the agent does on the call,
built in.
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A missed intake call is a case a firm never sees
Prospective clients calling a law firm are usually calling more than one, and the first firm to answer and book a consultation has a real advantage. Yet intake calls often land after hours, during a hearing, or mid-consultation, exactly when no one is free to pick up.
Harmony answers intake calls around the clock, captures the basics of the matter, runs a conflict check against your existing client list, and books the consultation on your calendar. It does not provide legal advice or prepare documents - it handles the intake and scheduling work so an attorney's first conversation with a new client starts from a qualified, conflict-checked booking instead of a cold voicemail.
Frequently asked questions
It answers new client intake calls at any hour, captures the basic details of the matter, runs a conflict check against your existing client list, and books the initial consultation. It does not provide legal advice.
No. It handles intake, conflict checks, and scheduling only. Any legal question, case strategy discussion, or document preparation need is routed to your attorneys, and the agent never offers legal advice on a call.
Yes, it checks the caller's name and the other parties named in the matter against your existing client list as part of intake, flagging a possible conflict before a consultation is confirmed on an attorney's calendar.
Yes, and this is where it matters most. A prospective client calling after hours or on a weekend is booked into a conflict-checked consultation immediately, instead of leaving a voicemail and calling the next firm on their list.
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