Use case · Education
Answer every admissions and enrollment call.
Admissions questions, enrollment status, financial aid, and campus tour requests answered instantly, so peak enrollment season never overwhelms your front office.
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Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
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Built around the conversations your buyers actually have.
01
Admissions intake
Answers prospective student and parent calls, captures program interest, and books an advisor callback or campus tour on the spot.
02
Enrollment status
Confirms registration deadlines, application status, and document checklist items without a staff member picking up the phone.
03
Financial aid triage
Handles the recurring aid and tuition questions directly, and routes complex cases to a financial aid officer with the full call context.
04
Attendance & closures
Logs absence calls, answers parent questions about pickup and weather closures, and escalates urgent matters immediately.
Capabilities
Everything the agent does on the call,
built in.
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The front office phone doesn't stop during enrollment season
Application deadlines, financial aid windows, and the first week of classes all produce the same spike: a front office line ringing faster than a registrar or admissions coordinator can answer it. Every unanswered call is a prospective student who tries the school down the road, or a parent who gives up mid-question about a snow-day schedule.
Harmony answers your main line and every department extension, handles the questions that repeat all day - program requirements, application status, tuition deadlines, campus tour scheduling - and routes anything that needs a person straight to the right office with the caller's question already attached. It reads your academic calendar and event schedule, so answers stay accurate as terms change.
Frequently asked questions
It is a voice AI that answers a school's or college's phone lines, handling admissions questions, enrollment status, financial aid basics, and attendance calls, then routes anything complex to the right staff member with the caller's context attached.
It answers the common recurring questions about deadlines, required documents, and general aid types, and transfers callers with account-specific or complex cases to a financial aid officer along with a summary of what was already discussed.
Yes. The agent answers every call at full quality regardless of volume, which matters most during the exact weeks when application and financial aid deadlines create the sharpest spikes in call traffic.
Every call can be handed off to a live staff member at any point, with the transcript and the caller's intent already passed along, so parents and students never have to repeat what they already explained.
Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
SOC Type 2
We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.
GDPR
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HIPAA
We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.
ISO 27001
Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.