Use case · Home services
Answer the call before the water finishes flooding.
Triages emergency calls, books estimates, and confirms recurring service visits for plumbing, electrical, cleaning, and lawn care businesses.
A burst pipe doesn't wait for business hours.
Home service businesses fielding 500 or more calls a month keep emergencies triaged and routine bookings handled, without a bigger office team.
Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›Home services calls split into two speeds: now, and whenever
A homeowner calling about a burst pipe or a tripped breaker needs an answer in the next few minutes, not a callback tomorrow. The same business also fields plenty of calls that aren't urgent at all: booking a quote, scheduling a recurring lawn or pest visit, or asking when the technician will arrive. Treating both the same way, on the same understaffed line, means the truly urgent call waits behind routine ones.
Harmony answers every call and triages which is which. It handles true emergencies with priority, books estimates and recurring service visits against your real technician calendar, and gives homeowners an ETA on the technician already en route. Recurring plans, membership renewals, and appointment reminders all run through the same line without adding office staff.
Frequently asked questions
Can an AI agent tell an emergency call from a routine one?
Does it book estimate visits?
Can it manage recurring service schedules?
Is this only useful for larger home service companies?
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