Use case · Learning and development
AI agents for learning and development teams.
Fills cohort seats, chases compliance deadlines and confirms attendance by phone, reaching the frontline staff who will not read another LMS reminder.
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Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
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Built around the conversations your buyers actually have.
01
Enrollment and seats
Confirms cohort attendance, offers the next date to anyone who cannot make it, and pulls a replacement from the waitlist before the session runs.
02
Compliance chase
Works the outstanding list for annual refreshers, license renewals and attestations, and reports who is still open, broken out by manager.
03
Feedback that lands
Calls the day after a session and gets the sentence a five-point scale will not, then checks back at thirty and ninety days.
04
Roleplay practice
Plays the difficult customer for as many reps as you need, at any hour, and leaves the transcript and recording for the coach.
Capabilities
Everything the agent does on the call,
built in.
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Your completion problem is really a reach problem
An L&D team running training across a distributed or frontline workforce spends most of its energy not on content but on getting people into the room. Reminder emails land in a shared inbox nobody owns. LMS notifications go unread by anyone without a company laptop. A cohort of thirty is booked, most of them confirm, the room is half full on the day, and the facilitator is paid for thirty either way.
Harmony.ai calls them. It confirms enrollment and attendance for instructor-led and virtual sessions, calls the day before, offers the next cohort to anyone who cannot make it, and pulls a replacement off the waitlist so the seat is not wasted. For deadline-driven programs it works the outstanding list on a cadence you set - the annual safety refresher, the license renewal, the policy attestation, the certification that lapses in November - and reports who is still open, broken out by manager.
The feedback a survey link will not get you
A call the day after a session gets a response rate an emailed form does not, and it gets you the sentence a five-point scale cannot: the specific thing that did not land, the module people skipped, the manager who told them not to bother. Check-ins at thirty and ninety days tell you whether any of it stuck, which is the question your sponsor will ask and the one most L&D teams cannot answer.
Roleplay practice, on demand
For anything phone-based that you train - discovery calls, objection handling, service scripts, escalation and de-escalation - Harmony.ai runs the roleplay itself. It plays the difficult customer as many times as a rep wants, at whatever hour they are free, and leaves a transcript and recording for the coach. That removes the constraint that normally caps practice, which is another person's calendar.
Frequently asked questions
They are agents that handle the operational work around training rather than the training itself. Harmony.ai does it by phone: confirming attendance, filling cohort seats, chasing compliance and certification deadlines, collecting post-course feedback, and running roleplay practice calls.
It removes the most common cause of a half-empty room, which is that the reminder never reached the person. A phone call reaches shift-based and deskless employees that email and LMS notifications do not, confirms attendance, and offers an alternative date when someone cannot make it.
By calling the mobile they already carry. No app, no portal login, no company email address required. The agent confirms who it is speaking to, covers the session details, takes a yes or a no, and writes the outcome back to your learning system.
Yes. Give it the outstanding list and a cadence, and Harmony.ai calls the people who have not completed an annual refresher, a license renewal or a policy attestation, records the reason where there is one, and reports who is still open, broken out by manager.
Yes. For phone-based skills the agent plays the customer: the difficult buyer, the escalating caller, the objection your reps handle worst. Reps can practice as often as they want, at any hour, and the coach gets a recording and transcript of each attempt.
We do not ship a fixed connector catalog. Harmony.ai reads enrollment and completion data from your learning platform and writes call outcomes back through its API, and we build the specific connection your team needs rather than limiting you to a preset list.
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