Theater box office manager taking a phone reservation while marking seats on a tablet seating chart

Use case · Theaters

Movie theater AI for every showtime call.

Answers showtimes, seat availability and group bookings on the first ring, through Friday night, opening weekend and the whole school holiday rush.

A monday.com company - Trusted by revenue teams worldwide
Customer logoPipeline SuccessCustomer logoCustomer logoCustomer logo
Deep maroon Harmony brand gradient

Friday at 6:40 is when the phone gets lost.

Opening weekend multiplies the call volume on the one line you have, at the hour your staff are on the floor. harmony.ai answers all of it, at every site.

Industry fit

Built around the conversations your buyers actually have.

The plays your team runs every day - handled end to end by an AI voice agent built for your industry.

Explore the platform

Showtimes and seats

Reads live showtimes and remaining seats from your ticketing system, including the sold-out answer with the next screening attached.

Groups and rentals

Takes field trip, birthday and private screening inquiries in full, captures headcount and date, and hands your events lead a bookable brief.

Access requests

Handles wheelchair spaces, caption devices and audio description requests properly, and flags anything the duty manager needs to confirm.

Schedule changes

When a screening is pulled or moved, it calls the ticket holders, offers the alternative or refund, and logs who was reached.

The box office line is busiest at the exact moment nobody can pick it up

At 6:40 on a Friday your staff are on the concession stand, tearing tickets and cleaning house four. The phone rings anyway. Is the 7:40 sold out. Do you still have two together. Is the late show subtitled. Can I bring a two-year-old. Where do I park and do you validate. Almost every one of those callers is holding money and deciding between you and the multiplex twenty minutes away.

harmony.ai answers all of them at once. It reads live showtimes and remaining seats out of your ticketing system, gives the honest sold-out answer with the next available screening attached, and handles the questions your staff answer forty times a night: format and screen, running time, age policy, membership benefits, gift card balances, accessibility. Wheelchair spaces, caption devices and audio description requests are captured properly and flagged to the duty manager rather than half-promised.

Group business is the revenue the phone actually decides

Field trips, birthday parties, corporate screenings, private rentals and fundraiser bookings all arrive by phone and all die in voicemail. harmony.ai takes the inquiry in full, captures headcount, date, title and catering needs, and passes a bookable brief to whoever runs events, or books it outright when the slot is straightforward.

Outbound when the schedule moves

When a print fails, a screening is pulled or a start time shifts, harmony.ai calls the ticket holders, offers the alternative or the refund, and hands you a clean list of who was reached and who was not. It runs membership renewals and lapsed-member outreach on the same infrastructure. One agent covers every location in the circuit, with each site's own showtimes, prices and policies.

Frequently asked questions

What is movie theater AI?

Can an AI agent answer showtime and seat questions?

Can it take group and private screening bookings?

Does it work across multiple cinema locations?

Can it call ticket holders about a canceled screening?

Does this replace the box office?

Enterprise-grade security

Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.

SOC Type 2

AICPASOC2TYPE II

We meet SOC 2 requirements to ensure secure and compliant management of data across all our systems.

GDPR

GDPR

With our technical team based in Sweden, we operate under GDPR - the world's strictest standard for data privacy.

HIPAA

HIPAA

We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.

ISO 27001

ISO27001

Harmony is fully certified with ISO 27001, the internationally recognized standard for information security management.

Ready to accelerate your business with AI voice?

Built for revenue conversations, not just call handling. Talk to our team and see what the brain behind the voice can do for your pipeline.

Talk to a Voice AI expert

How many calls per month?
Step 1 of 4

© Harmony. A monday.com company.