Use case · Theaters
Movie theater AI for every showtime call.
Answers showtimes, seat availability and group bookings on the first ring, through Friday night, opening weekend and the whole school holiday rush.
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Built around the conversations your buyers actually have.
The plays your team runs every day - handled end to end by an AI voice agent built for your industry.
Explore the platform›Industry fit
Built around the conversations your buyers actually have.
01
Showtimes and seats
Reads live showtimes and remaining seats from your ticketing system, including the sold-out answer with the next screening attached.
02
Groups and rentals
Takes field trip, birthday and private screening inquiries in full, captures headcount and date, and hands your events lead a bookable brief.
03
Access requests
Handles wheelchair spaces, caption devices and audio description requests properly, and flags anything the duty manager needs to confirm.
04
Schedule changes
When a screening is pulled or moved, it calls the ticket holders, offers the alternative or refund, and logs who was reached.
Capabilities
Everything the agent does on the call,
built in.
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The box office line is busiest at the exact moment nobody can pick it up
At 6:40 on a Friday your staff are on the concession stand, tearing tickets and cleaning house four. The phone rings anyway. Is the 7:40 sold out. Do you still have two together. Is the late show subtitled. Can I bring a two-year-old. Where do I park and do you validate. Almost every one of those callers is holding money and deciding between you and the multiplex twenty minutes away.
Harmony.ai answers all of them at once. It reads live showtimes and remaining seats out of your ticketing system, gives the honest sold-out answer with the next available screening attached, and handles the questions your staff answer forty times a night: format and screen, running time, age policy, membership benefits, gift card balances, accessibility. Wheelchair spaces, caption devices and audio description requests are captured properly and flagged to the duty manager rather than half-promised.
Group business is the revenue the phone actually decides
Field trips, birthday parties, corporate screenings, private rentals and fundraiser bookings all arrive by phone and all die in voicemail. Harmony.ai takes the inquiry in full, captures headcount, date, title and catering needs, and passes a bookable brief to whoever runs events, or books it outright when the slot is straightforward.
Outbound when the schedule moves
When a print fails, a screening is pulled or a start time shifts, Harmony.ai calls the ticket holders, offers the alternative or the refund, and hands you a clean list of who was reached and who was not. It runs membership renewals and lapsed-member outreach on the same infrastructure. One agent covers every location in the circuit, with each site's own showtimes, prices and policies.
Frequently asked questions
Movie theater AI is a voice agent that runs your box office phone line. It answers showtime, seat availability and policy questions from live ticketing data, takes group and private screening inquiries, and calls ticket holders when a screening is canceled or moved.
Yes. Harmony.ai reads showtimes and remaining seats out of your ticketing system on the call, so the answer reflects what is actually left rather than a static schedule. When a show is sold out it says so and offers the next screening or the next day.
Yes. It handles field trips, birthday parties, corporate screenings and full-auditorium rentals: capturing headcount, preferred dates, title and any catering or access needs, then either booking directly or passing a complete brief to your events manager the same day.
Yes. One agent can cover a whole circuit, holding each site's own showtimes, pricing, formats, parking and accessibility details. Callers reach the site they dialled and get answers specific to it, and reporting is broken out per location.
Yes. When a print fails or a start time moves, Harmony.ai calls everyone holding a ticket, explains what changed, offers the alternative showing or a refund, and returns a list of who was reached, who was not, and what each caller chose.
No. It absorbs the phone line so the box office can serve the people standing in front of it. Anything that needs judgment, a manager, or a refund outside policy is transferred to your team with the caller's context already attached.
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